Graceorder.mc@gmail.com
E-MAIL
27 Avenue Princess Grace, Monaco , 98000
Address
for clients
Returns and refunds
Fill in your contact details in the form, we will contact you as soon as possible
Refund request
We want you to be completely satisfied with your purchase from Grace. If for any reason you're not happy with your gear, we offer free returns within 30 days of purchase.
We'll provide you with a shipping label and instructions on how to return your item. Once we receive your return, we'll process your refund or exchange as quickly as possible.Please note that all items must be in their original condition with tags still attached in order to be eligible for a return or exchange. If you received a defective or damaged item, please reach out to us immediately so we can make it right.
Initiating the Return: Contact our Customer Support team at gracestore.mc@gmail.com use our Contact Form to request a return. Please provide your order number and reason for the return.
Customised items can not be returned.
Returns are covered by customer and will be charged from the refund.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.
Initiating the Return: Contact our Customer Support team at gracestore.mc@gmail.com use our Contact Form to request a return. Please provide your order number and reason for the return.
Customised items can not be returned.
Returns are covered by customer and will be charged from the refund.
Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment.